Ausvanta is software built for Australian NDIS providers. It brings your participants, staff, scheduling, case notes, and records into one place, so your team spends less time wrestling spreadsheets and disconnected tools, and more time on service delivery. The goal is simple: less administration, fewer errors, and a clearer picture of your operation.
Registered and unregistered NDIS providers of all sizes — from a new business taking on its first participants to an established organisation managing multiple teams. It suits Supported Independent Living (SIL) and SDA, Support Coordination and Plan Management, Allied Health, and Community Access and individual support providers.
You can maintain participant and client records, manage your staff and their details, build and view rosters and schedules, record case notes and progress against goals, and store the documents that keep your service running — all from a single secure platform that your office team and field workers can both use.
Yes. Ausvanta is designed so support workers can access what they need away from the office, log notes, and stay connected to the schedule without being tied to a desk.
Yes, two ways. You can start a free 14-day trial with no credit card, or book an obligation-free walkthrough and one of our team will take you through the platform, focused on the features that matter most to your service. It’s the best way to ask specific questions and see how Ausvanta fits the way you already work.
Yes. Ausvanta uses role-based permissions, so your people only see the information relevant to their role. Activity is recorded with audit trails, giving you a clear, accountable history of who did what and when.
That’s the point of bringing everything into one platform. When your records, schedules, and notes live in one connected system instead of separate spreadsheets, you cut out the double-entry and version-control mistakes that lead to wasted admin time and rework.
Yes. The platform is built to adapt to different workflows across the services you deliver, so a provider running several support types can manage them together rather than juggling separate systems.
Yes. The claim review queue is where you review, fix and validate NDIS claim lines, then prepare and export claim batches for lodgement. Each line carries its validation result and source evidence, worker-travel lines are handled separately, and shifts that cannot be claimed yet are listed as blocked. Every action is audited. Invoicing sits alongside it, with NDIS invoices and aged outstanding value. Ausvanta does not submit claims to the NDIA and has no PRODA or PACE connection. Automated payment reconciliation is still in development.
Yes. The medication queue shows every action due across your participants, and a worker records the outcome — administer, refuse, withhold, or defer to clinical review — at the time it happens. It covers PRN eligibility and reviews, storage checks, disposal logs, eMAR reports and an eMAR audit.
Yes. Restrictive practice use is overseen in its own register, with the monthly regulated export. Each participant record also carries Behaviour Support Plan, Restrictive Practices, Clinical and Medications tabs.
Yes. There is a dedicated SIL scheduler that shows group sessions across the household, workers and assets on one timeline, plus SIL households, group sessions and an assets register.
Yes. The funding dashboard shows the provider-wide position — used against remaining, category utilisation, monthly burn-rate, and a plan-exhaustion forecast once there is enough data. Participants whose funding may run out early are flagged so you can review them with coordinators before service is affected.
Yes. Portal access is managed per participant, and requests that come in through the portal are routed to your team.
Your data is hosted in Australia and managed in line with the Australian Privacy Principles (APPs). Disability service records are sensitive, and the platform is built to treat them that way — with role-based access and audit trails throughout.
By keeping your participant records, staff details, notes, and documents organised and accessible in one place, with a clear activity history behind them. Good records, easy to find, are the foundation of being ready when you’re asked to show your work.
For a small start-up, spreadsheets can work — but they get fragile fast as you grow. Scattered sheets make it easy to lose track of records, double-book staff, and miss things. Ausvanta unifies scheduling, records, and notes into one secure platform so your operation can scale without the admin load scaling with it.
Service verification uses selfie and GPS evidence to close out a shift. Evidence flagged as at-risk of failing an audit is surfaced before it counts against you, and disputed shifts go to a dispute review.
Audit packs assemble and export audit-ready evidence for the NDIS Commission. Behind them sits a full chronological audit trail of every system activity and data change, plus the governance dashboard, practice standards and the banning register.
The triage assistant classifies the incident and gives you decision support against a live statutory clock, which runs from the moment your organisation became aware. The reportability decision stays yours and nothing is submitted automatically — the platform keeps the record and the clock; the reporting obligation is your organisation’s.
We’d rather tell you straight than overpromise. Several capabilities are in active development and on our near-term roadmap. They’re not in the platform yet — when they ship, they’ll be announced properly.
Not yet. PACE alignment is on our roadmap, and we’re building toward it deliberately. If PACE support is central to your decision, talk to us and we’ll tell you exactly where it stands.
Yes, on request. A Xero integration is available, and we enable it and set it up for your organisation when you need it. Approved timesheet data can also be exported for NDIS billing and payroll.
Not currently. Ausvanta prepares and exports NDIS claim batches for lodgement; it does not submit claims to the NDIA and has no PRODA or PACE connection. Secure authentication via Australian government identity frameworks is a planned future capability, not a live feature today.
SCHADS-aware payroll is on the roadmap. It isn’t live in the current platform, and we won’t claim it until it is.
Our team helps you migrate. We work with you to bring your participant profiles, staff records, and service information across into your new Ausvanta environment, with checks along the way so nothing important is lost in the move.
It depends on the size of your organisation and the state of your current data, but most providers are up and running within a few weeks. We set up your environment, bring your records in, and run training so your team feels confident before you go live.
Plans start at $149 a month for 1–20 active participants, and every plan includes unlimited users and every core feature. Pricing is by active participants, never per user. See our pricing page for every tier, or book a walkthrough and we’ll help you find the right fit.
Australian-based support. We don’t hand over a login and disappear — our team works alongside you through onboarding and stays available as you go. Every plan includes unlimited users, so support and access aren’t gated behind seat counts.
Good questions to ask: Is my data hosted in Australia and APP-compliant? What’s actually built today versus on the roadmap? How are migration and training handled? Are there hidden costs for users, migration, or updates? (We’re happy to answer all of these plainly — including which features are live and which are coming.)