From first report to NDIS Commission timelines — escalation, evidence and registers in one place.
Capture detailed incident reports with predefined fields — thirteen incident types from falls to unexplained injury, four severity levels, and whether you have assessed the incident as reportable — so every report is consistent and complete.
The triage assistant classifies the incident and runs a live statutory clock from the moment your organisation became aware. Incidents you mark as reportable surface in the 'Requires attention' queue. Reportability follows the incident category, not its severity — the decision stays with you and nothing is submitted automatically.
Slice incidents by severity, status or stage, track overdue actions, and watch closure time and the 30-day trend to spot a backlog early.
Every action on every incident is logged, giving you transparency and accountability you can hand straight to an auditor.
Document the incident with all necessary details on the spot — accuracy and completeness built into the form.
Record the incident's severity and category, mark whether it is reportable, and track it against the applicable notification timeframe. Deciding whether an incident is reportable remains the provider's responsibility.
Track follow-up actions to closure and use the register to spot patterns before they become problems.
Try it with your own data — free for 14 days, unlimited users.